Help & Support

Welcome to our Help & Support centre. We're here to make sure your experience with Linko is smooth and hassle-free.

Getting Started

New to Linko? Here's how it works:

1. Create your account using your mobile number and OTP.
2. Browse available services and choose what you need.
3. Book a partner and track them in real time.
4. Pay securely via UPI, card, or cash on completion.

Booking Issues

If you face any issue with a booking, here's what you can do:

• Partner not arrived: Check the live tracking on the booking screen. If the partner is unreachable, you can cancel the booking.
• Service quality concern: Rate your experience after the job is complete. Our team reviews all low ratings.
• Wrong charge: The final amount is always shown before you confirm payment. Contact us if you were charged incorrectly.

Payments & Refunds

• Payments are processed securely via Razorpay.
• Cash payments are settled directly with the partner.
• Refunds for cancelled bookings are processed within 5–7 business days.

Account & Privacy

• You can update your name and profile photo from the Profile screen.
• To delete your account, go to Profile → Delete Account.
• We never share your personal data with third parties without consent.

Contact Us

Still need help? Reach us at:

• Email: support@joinlinko.com
• Hours: Monday – Saturday, 9 AM – 6 PM IST

We aim to respond to all queries within 24 hours.