Privacy Policy — Linko Partner

1. Introduction

Welcome to Linko Partner ("App"), operated by Linko ("we", "us", or "our"). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the Linko Partner mobile application.

By using the Linko Partner app, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide Directly

2.2 Information Collected Automatically

2.3 Financial Information

3. How We Use Your Information

We use the information we collect to:

• Authenticate your account via OTP login
• Match you with nearby customer job requests based on your real-time location
• Process your earnings, wallet top-ups, and withdrawal requests
• Verify your identity and documents for platform approval
• Send push notifications for new job requests, payment confirmations, and important alerts
• Display your profile, rating, and earnings on your dashboard
• Support multiple Indian languages through dynamic localization
• Improve app performance, fix crashes, and analyze usage patterns
• Comply with applicable laws and regulations

4. Location Data

Location is a core feature of Linko Partner. Here is exactly how we use it:

• When you go online: Your GPS coordinates are sent to our servers immediately.
• While you are online: Your location is updated every 60 seconds automatically.
• When you go offline: Location updates stop immediately.
• Purpose: Your location is used solely to match you with nearby customer job requests and to show your position to customers during an active job.
• We do not track your location when the app is closed or when you are offline.

5. Document and Photo Data

You are required to upload the following documents during profile setup:

• ID Proof (Front & Back): Government-issued identity document
• Selfie: A photo of yourself for identity verification
• Bank Document: For processing withdrawal payments

These documents are:

• Stored securely on our servers at joinlinko.com
• Accessed only by Linko administrators for verification purposes
• Never shared with customers or third parties except as required by law
• Your selfie photo is displayed within the app to customers during active jobs

6. Third-Party Services

We integrate the following third-party services that may collect data:

7. Data Storage and Security

• All data is transmitted over HTTPS/TLS encrypted connections.
• Your JWT authentication token is stored in iOS Keychain / Android Keystore — the most secure storage available on your device.
• Your FCM device token is stored in encrypted secure storage on your device.
• Our servers are hosted at joinlinko.com with industry-standard security practices.
• We do not store your payment card details — all payment processing is handled by Razorpay.

8. Data Sharing

We do not sell your personal data. We share data only in the following circumstances:

• With customers: Your name, selfie, and rating are visible to customers during an active job.
• With Razorpay: Payment and contact information for processing wallet transactions.
• With Google: Usage and crash data via Firebase SDKs.
• With law enforcement: When required by applicable Indian law or court order.
• Business transfer: In the event of a merger or acquisition, your data may be transferred.

9. Data Retention

10. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate profile information via the Edit Profile screen in the app
• Delete your account and associated data by contacting us
• Withdraw consent for location tracking by going offline or uninstalling the app
• Opt out of push notifications via your device settings

To exercise any of these rights, contact us at the details below.

11. Children's Privacy

Linko Partner is intended for use by adults (18 years and older) who are professional service workers. We do not knowingly collect personal information from anyone under the age of 18.

If you believe a minor has provided us with personal information, please contact us immediately.

12. Push Notifications

We send push notifications for:

• New job requests from customers
• Payment confirmations and wallet updates
• Important platform announcements

You can disable push notifications at any time through your device's notification settings. Note that disabling notifications may cause you to miss new job requests.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via push notification or by updating the "Last Updated" date at the top of this page.

Continued use of the app after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: