1 Introduction

Welcome to Work Wala Partner ("we", "our", or "us"). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the Work Wala Partner mobile application ("App").

By registering and using this App, you agree to the practices described in this policy.

2 Information We Collect

Personal Information

• Full name
• Mobile phone number
• Gender
• Preferred language

Identity & Verification Documents

• Government-issued ID (front and back photo)
• Selfie / live photo for identity verification

Financial Information

• Bank passbook photo or cancelled cheque (for payment setup)

Location Information

• Precise GPS location (latitude and longitude) — collected only when you are actively online
• Location is sent to our servers when you go online and refreshed every 60 seconds while you remain online

Professional Information

• Work categories (e.g., cleaning, repairs, etc.)
• Vehicle type
• Team size preference

Usage & App Data

• Today's earnings and job count
• Ratings and wallet balance
• Authentication token (stored securely on your device)
• Job history and status

3 How We Use Your Information

• To verify your identity and approve your partner account
• To match you with nearby job requests from customers
• To process and transfer your earnings to your bank account
• To display your dashboard, ratings, and job history
• To send you job requests and notifications
• To enable navigation to customer locations
• To investigate reported issues or disputes
• To maintain the security and integrity of the platform
• To comply with applicable laws and regulations

4 Location Data

• Location is requested only after you explicitly tap "Go Online"
• Your GPS coordinates are sent to our servers to match you with nearby job requests
• While online, your location is refreshed every 60 seconds automatically
• When you go offline, location collection stops immediately
• Location data is used solely for job matching and is not sold to third parties

5 How We Store and Protect Your Data

• Your authentication token is stored using Flutter Secure Storage, which uses the device's native secure keychain (Android Keystore / iOS Keychain)
• All communication between the App and our servers is encrypted using HTTPS (TLS)
• Uploaded documents (ID, selfie, bank documents) are stored on our secure servers and are only accessible to authorized personnel for verification purposes
• We retain your data for as long as your account is active or as required by law

6 Data Types Collected

7 Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With our internal admin team for identity and document verification
• With payment processors to facilitate earnings transfers
• With law enforcement or regulatory authorities if required by law
• With service providers who assist in operating our platform, under strict confidentiality agreements

8 Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Withdraw consent for location access at any time through your device settings
• Contact us with any privacy-related concerns

9 Children's Privacy

The Work Wala Partner App is intended for adults (18 years and older) who are eligible to work as service professionals. We do not knowingly collect information from anyone under the age of 18.

10 Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of the App after changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please reach out:

Email: support@workwala.in

Work Wala Partner  |  com.linko.Partner