1 Acceptance of Terms

By downloading, registering, or using the Work Wala Partner application ("App"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, please do not use the App.

2 Eligibility

To register as a partner on Work Wala, you must:

• Be at least 18 years of age
• Be legally authorized to work in India
• Possess a valid government-issued photo ID
• Have a valid bank account in your name
• Own or have access to the vehicle type you declare during registration (if applicable)
• Provide accurate and truthful information during registration

3 Account Registration & Verification

3.1 You must register using your real mobile phone number. OTP-based verification is mandatory.

3.2 You are required to complete a 4-step profile setup including personal details, work categories, identity verification (government ID + selfie), and bank verification.

3.3 Your account will remain in "Pending" status until our team reviews and approves your submitted documents. We reserve the right to reject applications that do not meet our standards.

3.4 You are responsible for maintaining the confidentiality of your account and for all activity that occurs under your account.

3.5 You must notify us immediately if you suspect any unauthorized use of your account.

4 Partner Conduct

As a Work Wala Partner, you agree to:

• Provide services honestly, professionally, and to the best of your ability
• Arrive at the customer's location within the agreed time
• Treat customers with respect and professionalism at all times
• Not engage in any fraudulent, abusive, or illegal activity
• Not misrepresent your skills, qualifications, or identity
• Complete jobs you have accepted unless there is a genuine emergency
• Confirm job completion via OTP as required by the platform
• Report any issues or disputes through the in-app report feature honestly

5 Job Requests & Acceptance

5.1 You will receive job requests when you are online and available. You may accept or decline job requests at your discretion.

5.2 Once a job is accepted, you are expected to complete it. Repeated cancellations after acceptance may result in account suspension.

5.3 Job details including customer location, service type, and estimated details will be provided through the App.

5.4 Navigation to the customer's location is facilitated through Google Maps integration within the App.

6 Earnings & Payments

6.1 Your earnings will be calculated based on the jobs you complete as per the platform's pricing structure.

6.2 Payments will be transferred to the bank account you verified during registration.

6.4 Your wallet balance and daily earnings are visible on your dashboard. For any payment discrepancies, contact support within 7 days of the transaction.

7 Location & Availability

7.1 You must enable location permissions to use the App in online mode.

7.2 Your GPS location is shared with our servers while you are online to facilitate job matching.

7.3 You must ensure your location is accurate when going online. Providing a false location to manipulate job assignments is a violation of these Terms.

8 Document Accuracy

You warrant that all documents submitted during registration (government ID, selfie, bank documents) are genuine, current, and belong to you.

9 Ratings & Reviews

Customers may rate your service after job completion. Ratings affect your visibility and job assignment priority on the platform. Work Wala does not manipulate ratings and all ratings reflect genuine customer feedback.

10 Suspension & Termination

Work Wala reserves the right to suspend or permanently terminate your account for:

• Submitting false or fraudulent documents
• Repeated cancellations or no-shows
• Customer complaints of misconduct or abuse
• Violation of any of these Terms
• Any illegal activity conducted through or related to the App

You may also deactivate your account at any time by contacting support.

11 Intellectual Property

The Work Wala Partner App, including its design, content, logos, and code, is the intellectual property of Work Wala / Linko. You may not copy, modify, distribute, or reverse-engineer any part of the App.

12 Limitation of Liability

Work Wala is a technology platform that connects service partners with customers. We are not responsible for:

• Any disputes between partners and customers
• Loss of income due to low job availability
• Damages arising from customer actions
• Technical failures beyond our reasonable control

13 Amendments

We reserve the right to update these Terms at any time. Continued use of the App after updates constitutes acceptance of the revised Terms. We will notify you of significant changes through the App.

14 Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Surat, Gujarat, India.

Questions about these Terms?

Our team is happy to help clarify anything.

Email: support@workwala.in

Work Wala Partner  |  com.linko.Partner